Interactive fix flowchart
Phone won’t charge
Fix iPhone and Android charging problems, slow charging, loose charging ports, wireless charging issues, moisture warnings, and bad cables.
All fixes in this guide
Fix: iPhone not charging
An iPhone that will not charge is usually caused by a bad cable, weak charger, dirty charging port, frozen software, or a damaged charging port.
Fix: Android phone not charging
An Android phone that will not charge is usually caused by a bad USB-C cable, weak charger, dirty charging port, software freeze, moisture warning, or damaged port.
Fix: Phone charges slowly
Slow phone charging is usually caused by a weak charger, old cable, dirty charging port, background apps, heat, or using a laptop USB port instead of a wall charger.
Fix: Phone only charges at an angle
A phone that only charges when the cable is bent or held at an angle usually has a worn cable, lint-packed charging port, or damaged charging port.
Fix: iPhone says accessory not supported
This message usually appears when the cable, charger, adapter, or port is dirty, damaged, unsupported, or not communicating correctly with the iPhone.
Fix: Phone says moisture detected
A moisture detected warning means the phone thinks there is liquid or conductive debris in the charging port. Charging should be paused until the port is dry.
Fix: Wireless charging not working
Wireless charging usually fails because the phone is misaligned, the case is too thick, the charger is weak, the phone is too hot, or the charging pad is not powered properly.
Fix: Phone does not react to charger
If the phone shows no charging icon, vibration, light, or screen response, start with the outlet, cable, charger, and a forced restart before assuming battery failure.
FAQ
Why is my phone not charging?
The most common causes are a bad cable, weak charger, dirty charging port, software glitch, moisture warning, overheated phone, or a worn charging port.
Should I replace the battery if my phone will not charge?
Not immediately. Test the cable, charger, outlet, charging port, and restart the phone first. Battery replacement is usually a later step.
Is it safe to clean a phone charging port?
Only clean it gently and never use metal tools. Power the phone off first. If you are unsure, get help from a repair shop.